FAQ
We would like to help you with all your questions. To give you an answer as quickly as possible, we have listed all frequently asked questions. Is your question not listed here? No problem, we will gladly help you by e-mail or telephone.
1. How quickly will my NOBÜ cargo bike be delivered?
On average, your NOBÜ cargo bike will be delivered within 5 working days. We always agree on the exact delivery date, so you know exactly when to expect your cargo bike.
2. Why are NOBÜ cargo bikes so cheap?
Our cargo bikes are so affordable because we deliver them directly from the manufacturer to the customer, with no middlemen or bike shops. This saves costs, which we pass on to you in the form of lower prices.
3. What is the warranty on my NOBÜ cargo bike?
Your NOBÜ cargo bike comes with a legal warranty, which we are happy to honour. If you wish to claim warranty or have any questions, please feel free to contact us by e-mail.
4. Are NOBÜ cargo bikes safe?
Yes, NOBÜ cargo bikes are safe. They are certified and tested according to the European standard. We also keep a close eye on the quality of our cargo bikes to ensure your safety.
5. Do toddlers and Maxi-Cosi holders fit in the cargo box?
Yes, the NOBÜ cargo bike cargo box is spacious enough for toddlers and Maxi-Cosi holders. This makes our cargo bike perfect for young families.
6. Are the NOBÜ cargo bikes also suitable for dogs?
Yes, they are! We can customise the cargo bike so your dog can get in easily via a door in the box. This makes the NOBÜ cargo bike ideal for pets.
7. Will the NOBÜ cargo bike fit through my door?
Yes, the width of the NOBÜ cargo bike at its widest point is less than 90 cm and therefore fits through most universal doors, such as those of your shed.
8. Do you also do maintenance on cargo bikes?
Ofcourse! We are happy to service your NOBÜ cargo bike for you. You can make an appointment for this. This maintenance always includes a free check of all components to make sure everything is functioning optimally.
9. Do you also do cycling plan?
Yes, we are affiliated through FiscFree. This allows you to purchase your Nobü bakfiets through the bike plan.
10. Is the cargo bike insurable?
Yes, you can insure the NOBÜ cargo bike to protect it against theft and damage.
